Norms for discharge of functions:

(i)Nature of functions/service offered: Consultancy, Testing, Sponsored Projects, Training etc

(ii)Norms/Standards for functions/Service deliver: BIS/ISO/APHA

(iii)Process by which these services can be accessed: Website, email, telephone, correspondence, personal contract etc

(iv)Time limit for achieving the targets: As per rule and requirement.

(v) Process of redress of grievances: As per terms and conditions of agreement between Institute and the Client